Check that the RS232 cable is correctly connected to the host system and to the ScanPall2 Portable Terminal or to the download cradle. For transmission using the download cradle, check that the ScanPall2 Portable Terminal is correctly inserted in its cradle. Check that the communication settings of the host system match those of the ScanPall2 Portable Terminal.
Check that the IR transceiver is correctly connected.Check that the communication settings of the host system match those of the ScanPall2 Portable Terminal.Check that the ScanPall2 Portable Terminal is correctly positioned in the IR transceiver read area (a distance of 5 cm to 100 cm, and a maximum angle of 30°). If the problem persists, contact Technical Support. Please get back to us if you have further query else please accept the suggestion. Thank you for contacting fixya.com Posted on Jan 10, 2011.
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